Privacy Policy

QADARI — Privacy Policy

At QADARI, we respect your privacy and are committed to handling your personal information responsibly.

This Privacy Policy explains what information we may collect when you visit or use the QADARI website, place an order, contact us, subscribe to our communications, or otherwise interact with our services.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. About QADARI

QADARI is an independent fragrance brand offering products including attars, concentrated fragrance oils, Eau de Parfum, perfumes and related fragrance products.

For the purpose of this Privacy Policy, “QADARI,” “we,” “us,” or “our” refers to the business operating the QADARI website.

Website: qadari.in
Business Name: QADARI
Address: Solapur, Maharastra
Email: qadariindia@gmail.com
Phone: +91 95451 11226

2. Information We Collect

Depending on how you interact with our website, we may collect information such as:

Information you provide directly

  • Full name
  • Mobile number
  • Email address
  • Billing address
  • Shipping/delivery address
  • Order details
  • Product preferences
  • Information provided when contacting customer support
  • Information submitted through forms, reviews or other website features

Order and transaction information

When you place an order, we may collect information necessary to process and fulfil that order, including:

  • Products purchased
  • Quantity and order value
  • Order number
  • Delivery details
  • Payment status
  • Transaction-related information

QADARI does not need your complete card, UPI or banking credentials to process an order. Payment information may be handled directly by the payment service provider you choose.

Technical information

When you visit our website, certain technical information may automatically be collected, such as:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Approximate location derived from technical information
  • Pages visited
  • Referring website
  • Date and time of visits
  • Website interaction information

The exact information collected may depend on the technology and services used on our website.

3. How We Use Your Information

We may use the information we collect for purposes such as:

Order fulfilment

  • Processing your order
  • Confirming your purchase
  • Arranging payment
  • Preparing and shipping products
  • Providing delivery updates
  • Handling returns, refunds or cancellations

Customer support

We may use your information to:

  • Respond to your questions
  • Resolve order-related issues
  • Handle complaints
  • Provide after-sales support
  • Communicate regarding your purchases

Website operations

Your information may also be used to:

  • Operate and maintain our website
  • Improve website functionality
  • Understand how customers use our website
  • Detect technical problems
  • Prevent fraud, abuse or unauthorized activity
  • Improve our products and services

Marketing communications

Where permitted and where you have provided the required consent or otherwise authorized us to do so, we may send information about:

  • New QADARI fragrances
  • Offers and promotions
  • Product launches
  • Special events
  • Gifting collections
  • Other brand updates

You can opt out of promotional communications at any time.

4. Consent and Your Choices

When you provide personal information to us for a particular purpose, such as completing an order, we may process that information for that purpose.

Where consent is required, QADARI will seek consent in an appropriate manner.

You may withdraw consent for processing that is based on consent by contacting us using the details provided in this Privacy Policy or through the relevant mechanism made available by us.

Please note that withdrawing consent does not necessarily affect processing that is required to complete an existing transaction, comply with legal obligations, prevent fraud, or otherwise process information where permitted by applicable law.

The DPDP framework provides for consent to be specific, informed and capable of being withdrawn, subject to applicable legal provisions.

5. Cookies and Similar Technologies

QADARI may use cookies and similar technologies to help operate and improve our website.

These technologies may be used to:

  • Remember items in your shopping cart
  • Maintain your shopping session
  • Remember certain preferences
  • Understand website traffic
  • Measure website performance
  • Improve customer experience
  • Support relevant advertising or marketing activities, where applicable

Some cookies may be provided by third-party services used on our website.

You may be able to control or restrict cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

6. Shopify and Technology Providers

Our online store may be operated using Shopify and related technology services.

Shopify and other technology providers may process information necessary to operate the online store, maintain accounts and shopping sessions, process orders and provide related services.

Their handling of information may also be governed by their respective privacy policies and terms.

Shopify Privacy Policy

7. Payment Services

Payments made through the QADARI website may be processed by third-party payment providers.

Depending on the payment method selected, the payment provider may process information such as:

  • Payment details
  • Transaction information
  • Payment confirmation
  • Fraud-prevention information

QADARI does not intentionally collect or store complete payment-card credentials that are processed directly by payment providers.

Payment providers may have their own privacy policies governing their processing of your information.

8. Shipping and Delivery Partners

To deliver your order, we may share necessary information with courier, logistics and delivery service providers.

This may include:

  • Customer name
  • Delivery address
  • Mobile number
  • Order information
  • Delivery instructions, where applicable

Only information reasonably necessary for fulfilment should be shared for this purpose.

9. Other Service Providers

QADARI may work with selected third-party service providers that assist us with activities such as:

  • Website hosting and technology
  • Payment processing
  • Shipping and logistics
  • Customer support
  • Website analytics
  • Marketing and communication
  • Fraud prevention
  • Business operations

These service providers may process information on our behalf or as otherwise permitted by applicable law.

10. When We May Disclose Information

We may disclose personal information where reasonably necessary for operating our business, including:

  • To fulfil your orders
  • To process payments
  • To deliver products
  • To provide customer support
  • To operate and improve our website
  • To prevent fraud or unauthorized activity
  • To comply with legal or regulatory requirements
  • To protect our rights, property or customers
  • In connection with a business transfer, merger, acquisition or restructuring, where legally permitted

We do not intend to sell your personal information as a standalone commercial product.

11. Third-Party Websites and Services

Our website may contain links or integrations leading to websites or services operated by third parties.

Examples may include:

  • Payment providers
  • Social media platforms
  • Analytics services
  • Advertising platforms
  • External websites

Once you leave the QADARI website or interact directly with a third-party service, that third party's own privacy practices may apply.

We recommend reviewing the privacy policy of any third-party website or service you use.

12. Analytics

QADARI may use analytics tools to understand how visitors interact with our website.

Analytics information may help us understand:

  • Which pages are visited
  • How customers navigate the website
  • Website traffic patterns
  • Product and content engagement
  • Technical performance

This information helps us improve the QADARI online experience.

13. Advertising and Marketing Technologies

Where applicable, QADARI may use advertising or marketing technologies provided by third parties.

These services may use cookies or similar technologies to measure advertising effectiveness, understand customer interactions and provide relevant advertisements.

Such services may process information according to their own privacy policies and applicable requirements.

14. Data Security

We take reasonable measures to protect personal information against unauthorized access, misuse, loss, alteration or disclosure.

Depending on the service involved, security measures may include:

  • Access controls
  • Secure communication technologies
  • Authentication mechanisms
  • Restricted access to personal information
  • Monitoring and security procedures

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

15. How Long We Keep Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:

  • Completing transactions
  • Providing customer support
  • Maintaining business and transaction records
  • Resolving disputes
  • Preventing fraud
  • Meeting legal, tax, accounting or regulatory requirements

When information is no longer required and there is no applicable legal reason to retain it, we may delete, anonymize or otherwise dispose of it as appropriate.

16. Your Privacy Rights

Subject to applicable law, you may have rights relating to your personal information, including the ability to:

  • Request information about personal data we hold about you
  • Request correction of inaccurate information
  • Request deletion where applicable
  • Withdraw consent where processing is based on consent
  • Raise a concern or complaint regarding the handling of your personal information

The availability and scope of these rights may depend on applicable law and the circumstances of the processing.

The DPDP Act provides data principals with rights relating to access, correction, erasure, grievance redressal and withdrawal of consent, subject to its provisions and applicable implementation requirements.

17. Marketing Opt-Out

If you receive promotional emails, SMS, WhatsApp messages or other marketing communications from QADARI, you may request to stop receiving them.

You may:

  • Use the unsubscribe option where available
  • Follow the opt-out instructions in the communication
  • Contact QADARI directly

Please note that even after opting out of marketing communications, you may continue to receive essential service communications relating to orders, payments, shipping, returns or account activity.

18. Children's Privacy

The QADARI website is intended primarily for customers who can legally enter into transactions under applicable law.

We do not knowingly seek to collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to QADARI in circumstances where it should not have been collected, please contact us so that we can review the matter.

19. Fraud and Security Awareness

QADARI will not ask customers to disclose sensitive payment credentials such as:

  • OTPs
  • UPI PINs
  • ATM PINs
  • Internet banking passwords
  • Complete card security credentials

through unsolicited calls, messages or unofficial channels.

If someone claims to represent QADARI and requests such information, do not share it.

Please contact us through our official customer-support details.

 

20. Business Transfers

If QADARI's business is reorganized, merged, acquired, sold or transferred, personal information may be transferred as part of the relevant business assets, subject to applicable law and appropriate privacy protections.

21. Changes to This Privacy Policy

QADARI may update this Privacy Policy from time to time.

Changes may be made because of:

  • Changes to our services
  • New technologies
  • Changes in our data practices
  • Legal or regulatory developments
  • Changes to applicable privacy requirements

The updated version will be published on this page with a revised “Last Updated” date.

We encourage customers to review this page periodically.

23. Contact QADARI

If you have questions about this Privacy Policy, want to exercise an applicable privacy right, or wish to raise a privacy-related complaint, please contact us.

QADARI

Business Name: QADARI
Website: qadari.in
Address: Solapur, Maharastra
Email: qadariindia@gmail.com
Phone: +91 95451 11226