Terms and Conditions

QADARI — Terms & Conditions

Welcome to QADARI. These Terms & Conditions govern your access to and use of the QADARI website and your purchase of products through our online store.

By visiting our website, creating an account, placing an order, or purchasing a QADARI product, you agree to these Terms & Conditions, along with our Privacy Policy, Shipping Policy, and Return & Refund Policy.

If you do not agree with these terms, please do not use the website or place an order.

1. About QADARI

QADARI is a fragrance brand offering perfumes, attars, fragrance oils and related fragrance products through its online store.

Throughout these Terms, “QADARI,” “we,” “us,” and “our” refer to the business operating the QADARI website.

Website: www.qadari.in
Email: qadariindia@gmail.com

2. Use of Our Website

You agree to use the QADARI website only for lawful purposes.

You must not:

  • Use the website for fraudulent or unlawful activities.
  • Attempt to gain unauthorized access to the website or its systems.
  • Interfere with the operation or security of the website.
  • Upload or transmit malicious software or harmful code.
  • Copy or misuse QADARI content without permission.
  • Use another person's information or payment method without authorization.
  • Misrepresent your identity or relationship with another person or organization.

We may restrict or terminate access where there is a reasonable basis to believe that the website is being misused.

3. Product Information

We make reasonable efforts to ensure that product names, descriptions, photographs, prices, sizes and fragrance information displayed on our website are accurate.

However:

  • Product colours and appearance may vary slightly depending on your device or screen.
  • Packaging and labels may change from time to time.
  • Fragrance perception can differ from person to person.
  • Fragrance longevity and projection can vary depending on skin chemistry, application, climate, temperature, storage and other conditions.
  • Any fragrance notes or descriptions are intended to communicate the fragrance profile and experience and should not be interpreted as a guarantee of a particular scent experience.

We reserve the right to correct errors or update product information when necessary.

4. Fragrance Performance

Fragrance performance is influenced by several factors, including:

  • Skin type and chemistry
  • Temperature and humidity
  • Application method
  • Clothing or fabric
  • Storage conditions
  • Individual perception

Therefore, any stated longevity or performance information should be understood as an indicative description and not an unconditional guarantee.

For example, a fragrance described as “long-lasting” does not guarantee that it will remain detectable for a specific number of hours for every customer.

5. Product Availability

All products are subject to availability.

We may:

  • Limit quantities available for purchase.
  • Temporarily discontinue a product.
  • Change product sizes or packaging.
  • Remove a product from our store.
  • Correct product availability information.

If a product becomes unavailable after you place an order, we will contact you and provide an appropriate resolution, which may include cancellation and refund of the unavailable item.

6. Prices

All prices displayed on the QADARI website are in Indian Rupees (INR) unless otherwise stated.

Prices may change from time to time.

A price displayed at the time of purchase will generally apply to that order, subject to correction of obvious pricing or technical errors.

Where a pricing error occurs, QADARI may cancel the affected order and refund any amount already paid for that order.

7. Taxes and Charges

Applicable taxes will be handled in accordance with applicable Indian laws.

Any shipping charges, COD charges or other applicable fees will be displayed during the purchase process where applicable.

The final amount payable will be shown before you complete your order.

8. Orders

When you place an order through our website, you are requesting to purchase the selected products.

After an order is placed, you may receive an order acknowledgement or confirmation.

An order may be cancelled or declined in circumstances including:

  • Product unavailability
  • Incorrect pricing or product information
  • Payment failure
  • Incorrect or incomplete customer information
  • Suspected fraudulent activity
  • Delivery restrictions
  • Other legitimate operational or legal reasons

If QADARI cancels an order for which payment has already been received, the applicable refund will be processed according to our Refund Policy.

9. Customer Information

You are responsible for providing accurate information when placing an order.

This includes:

  • Full name
  • Mobile number
  • Email address
  • Complete delivery address
  • PIN code
  • Payment information where required

QADARI will not be responsible for delivery problems caused by incorrect or incomplete information supplied by the customer.

If an order is returned to us because the customer provided an incorrect address, refused delivery, or was unavailable after reasonable delivery attempts, additional shipping or re-delivery charges may apply where permitted.

10. Payments

We may provide various payment methods, including online payment and Cash on Delivery, depending on availability.

By making a payment, you confirm that you are authorized to use the selected payment method.

Payments are processed through authorized payment service providers. QADARI does not normally receive or store your complete card or banking credentials.

11. Cash on Delivery

Where Cash on Delivery is available:

  • COD availability may depend on location and order value.
  • The customer must provide accurate contact and delivery information.
  • The order may be subject to verification.
  • Refusal or repeated non-acceptance of COD orders may result in restrictions on future COD availability.

12. Shipping & Delivery

QADARI currently delivers to locations where our shipping partners provide service.

Delivery estimates displayed on our website are approximate and may vary because of:

  • Courier delays
  • Weather conditions
  • Public holidays
  • Natural events
  • Incorrect address information
  • Remote delivery locations
  • Operational or logistical issues
  • Circumstances beyond our reasonable control

Once an order has been handed over to the courier, delivery is managed through the applicable logistics provider.

Please refer to our Shipping Policy for detailed shipping information.

13. Returns, Refunds & Exchanges

Because fragrances are personal-use products, our return and refund conditions may be limited.

Returns or replacements may be considered for situations such as:

  • Incorrect product received
  • Product damaged during delivery
  • Product leaking or materially damaged on arrival
  • Missing product
  • Manufacturing or packaging defect

Customers should report an eligible issue within the period specified in our Return & Refund Policy and provide the requested order information and photographs/videos where applicable.

We may not accept returns merely because:

  • You do not like the fragrance after opening it.
  • The fragrance smells different from what you expected.
  • You have changed your mind.
  • The product has been opened or used without an eligible product issue.

Please read the complete QADARI Return & Refund Policy before placing an order.

14. Order Cancellation

Cancellation requests should be made as soon as possible after placing an order.

Once an order has been processed, packed or shipped, cancellation may no longer be possible.

If cancellation is accepted, any applicable refund will be processed according to our Refund Policy and the payment method used.

15. Fragrance Safety

QADARI products are intended for use as fragrance products.

Customers should:

  • Follow the product's usage instructions.
  • Avoid contact with eyes.
  • Avoid applying fragrance to broken, irritated or damaged skin.
  • Stop using the product if irritation or an adverse reaction occurs.
  • Keep fragrance products away from children unless the product is specifically intended for them.
  • Keep products away from excessive heat and flames where applicable.

If you have known allergies or sensitivities, review the product information and ingredients where provided and seek professional advice if necessary.

QADARI does not provide medical advice through its website.

16. Intellectual Property

All original QADARI website content, including:

  • QADARI name and logo
  • Product names
  • Product photographs
  • Product descriptions
  • Graphics
  • Website design
  • Marketing materials
  • Videos
  • Written content

belongs to QADARI or its authorized licensors, unless otherwise stated.

You may not reproduce, copy, modify, distribute, publish, sell or commercially exploit QADARI content without prior written permission.

17. Third-Party Brand References

Some fragrance products may be described using names or references to fragrance styles, inspirations or comparable scent profiles.

Where third-party trademarks or brand names are referenced, such references are intended only to identify or describe the relevant fragrance inspiration where applicable.

QADARI does not claim ownership of third-party trademarks and does not represent that it is affiliated with, endorsed by, sponsored by, or officially connected with any third-party brand unless expressly stated.

 

18. Website Accuracy

We try to keep our website information current and accurate.

However, occasional errors may occur in:

  • Product descriptions
  • Images
  • Prices
  • Availability
  • Discounts
  • Specifications
  • Shipping information

QADARI reserves the right to correct such errors and update website information.

19. Promotions and Discounts

Promotional offers, discount codes and special pricing may have additional conditions.

Unless specifically stated:

  • Offers cannot be exchanged for cash.
  • Promotional offers may have an expiry date.
  • Some products may be excluded.
  • Multiple discount codes may not be combined.
  • QADARI may withdraw or modify a promotion where permitted.

The specific terms displayed with an offer will apply to that promotion.

20. Reviews and Customer Content

If you submit a review, photograph, video, testimonial or other content to QADARI, you confirm that:

  • The content is your own or you have permission to submit it.
  • It does not violate another person's rights.
  • It does not contain unlawful, abusive or misleading material.

By submitting content, you grant QADARI permission to use, reproduce, display or publish that content for legitimate business and marketing purposes, subject to applicable law.

We may remove content that violates our guidelines or applicable law.

21. External Websites

Our website may contain links to third-party websites or services.

These websites operate independently from QADARI.

We are not responsible for the content, availability, security, policies or practices of third-party websites.

You should review their applicable terms and privacy policies before using them.

22. Website Availability

We aim to keep the QADARI website available and functioning properly.

However, temporary interruptions may occur because of:

  • Maintenance
  • Technical problems
  • Hosting issues
  • Internet or network failures
  • Security incidents
  • Third-party service interruptions
  • Events beyond our reasonable control

We do not guarantee that the website will always be uninterrupted or error-free.

23. Limitation of Liability

To the extent permitted by applicable law, QADARI will not be responsible for indirect, incidental, special or consequential losses arising from your use of the website or purchase of products.

Nothing in these Terms is intended to exclude or limit any consumer rights or liability that cannot legally be excluded or limited under applicable law.

Where liability is legally capable of being limited, QADARI's liability will be limited to the extent permitted by applicable law.

24. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses or claims arising from your unlawful use of the website, violation of these Terms, or infringement of the rights of another person.

This clause does not limit any rights you may have under applicable consumer-protection laws.

25. Privacy

Your use of the QADARI website is also governed by our Privacy Policy.

Our Privacy Policy explains how we collect, use, process and protect information associated with your orders and use of the website.

Please read our Privacy Policy before placing an order.

26. Changes to These Terms

QADARI may update these Terms from time to time to reflect changes to:

  • Our products or services
  • Website functionality
  • Business practices
  • Applicable laws or regulations

The updated version will be published on this page with the revised Last Updated date.

Your continued use of the website after an update means that the updated Terms will apply to future use, subject to applicable law.

27. Governing Law

These Terms shall be governed by the laws applicable in India.

Any dispute relating to these Terms or an order placed through the QADARI website will be handled in accordance with applicable Indian law and the jurisdiction of the competent courts having authority over the matter.

[Solapur/Maharastra]

29. Contact QADARI

For questions regarding these Terms, orders or our services, please contact:

QADARI

Email: qadariindia@gmail.com
Phone: [+91 95451 11226]
Website: www.qadari.in

Customer Support Hours: Mon-Fri and 11AM to 6PM